When does early access start?
5:30AM AWST, set your alarms!
How do I get early access?
Make sure you’re signed up to our emails, that’s where we’ll send the early access link before the sale goes live.
Where will I get my early access password from?
We’ll send it straight to you via SMS and email before 5:30AM AWST! Keep an eye out for your password to unlock the site early.
Will everything be discounted for the shock sale?
Yes! Everything will be 30% off during the Shock Sale! All your faves included.
Can I use my discount code on top of sale prices?
Unfortunately, no additional discounts will be active during our Shock Sale.
When will the website be locked?
The website will be locked 6 hours before the sale.
Can I shop the sale in-store?
Unfortunately, the Shock Sale is online only! You’ll need to shop through the website for 30% off.
How long does the sale last?
The Shock Sale lasts 24 hours only! Once it’s gone, it’s gone!
Will shipping take longer during the Shock Sale?
Orders are processed as usual, but due to high demand please allow a little extra time for delivery.
Can I return or exchange items from the Shock Sale?
Standard Velocity return and exchange policies apply, but final sale items can’t be returned or exchanged.