For any faulty or incorrect items, please reach out to our customer service email: info@velocityactivewear.com.au

For all other returns, please carefully read the instructions below.

1. Follow the link below to start your return.

2. Place a note inside the return which states your order number.

3. After receiving your paid return label, print it off and attach to your return parcel.

4. Drop off your return to your nearest Post Office.


Please ensure the clothes are neatly folded, have their tags attached and are in their original condition/packaging to ensure your return is accepted. Your return will strictly not be accepted if this is not followed.

All returns must contain a note inside stating the order number, otherwise your return will not be accepted. Order numbers are in the following format: #XXXXX


Velocity Activewear exclusively provides coverage for shipping expenses pertaining to the delivery of your recently exchanged items to your designated location. However, it should be noted that Velocity Activewear does not cover the cost of postage for returning the original goods to our facility. 

Please see our returns policy for more information.